Contact Us
Whether you have a question about how our reviews work, spotted something that needs updating, or want to flag a concern about one of the platforms we cover, this is the right place. The team behind Sweepstakes Casino reads every message and will get back to you as soon as we can.
How to Reach Us
The easiest way to get in touch is by email. Write to us at [email protected] and include as much detail as you can about your question or feedback. The more context you give us, the faster we can help.
We are an independent editorial team, not a sweepstakes casino operator. We cannot access player accounts, process redemptions, resolve disputes with individual platforms, or influence the outcome of any promotion. For any issue directly related to your account, coins balance, or a pending redemption, please contact the operator's own support team.
What We Can Help With
- Questions about how we research and rate sweepstakes casinos
- Corrections or updates to information on our pages
- Feedback about the site's content, structure, or accessibility
- Responsible play concerns — we can point you toward the right resources
- General queries about the sweepstakes model and how it works in the US
- Press, partnership or editorial enquiries
What We Cannot Help With
- Account login issues or password resets on any casino platform
- Pending or declined redemption requests
- Disputes about bonus terms or coin balances with a specific operator
- Legal advice about whether a sweepstakes casino is available in your state
For platform-specific issues, visit the support page of the relevant operator directly. For guidance on responsible play, our responsible gambling page has resources that can help.
A Note on Our Editorial Independence
Sweepstakes Casino is an independent comparison site. We research and review sweepstakes casinos across the US and present our honest assessments to help readers decide which platforms suit them. We may earn a commission when a reader signs up through a link on this site, but commercial relationships do not determine how we rank or review any platform. You can read more about how we operate on our About Us page.
If you believe any information on the site is inaccurate or out of date, please let us know — operator terms, eligible states, welcome offers and redemption conditions change frequently, and reader flags help us keep the content current.
Response Times
We aim to respond to all emails within two to three business days. During busy periods it may take a little longer, but we do read every message. If your query is time-sensitive, please say so in the subject line and we will prioritise accordingly.
Terms and Conditions
For information about how this site operates, including our affiliate disclosure and the conditions that apply to your use of Sweepstakes Casino, please read our Terms and Conditions.